We want everyone who visits MultiCare Services (UK) website and uses our platform to feel welcome and find the visiting experience rewarding.

To help ensure that we have a positive experience for all visitors to our website, we have tried to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 directive. The (WCAG) 2.1 guideline explains how to make web content more accessible for people with disabilities, and make it user-friendly for everyone.

We’ve built our website to conform with WCAG 2.1 Level AA accessibility requirement, meaning we have employed assistive technology, so you can zoom in on the web content without the texts spilling off the screen.

We are aware that a series of features on our website still require improvements to make them WCAG 2.1 Level AA compliant, however, the majority of the functionalities on our site are accessible, and we are actively working towards compliance for our entire browser extensions.

For access to documents or information from our website in a different format, kindly send an email to: info@multicareservices-uk.com

At MultiCare we are devoted to ensuring a good experience for all users, thus we have employed several measures to accomplish this:

• We offer accessibility training to all our employees
• We employ our own automated accessibility checks for testing everything we build
• We have developed an internal design system of reusable components that have been thoroughly tested for accessibility compliance
• We have employed accessibility professionals to conduct adhoc manual audits
• We have imbibed accessibility in our culture and committed to it n our internal employment policies

Upon request, MultiCare Services (UK) will arrange for the provision of accessible formats and communication supports for persons with disabilities in a timely manner that takes into account each person’s accessibility needs due to disability.

If you enjoyed using the MultiCare Services (UK) website, or even if you have encountered trouble with any parts of the site, please bring this to our attention. We believe there are always opportunities for improvement, so you can contact us in any of the following ways:

• Email us at info@multicareservices-uk.com
• Get in touch with us via our contact page
• Call us at 01442773275

We advocate for global inclusion by encouraging people to do more through digital accessibility. As we are committed to ensuring that digital solutions and content acquired by MultiCare Services (UK) meet a high level of accessibility, this asserts either conformance with level AA of the Web Content Accessibility Guidelines (WCAG) 2.1 or ensures that the solutions are effective, efficient, engaging, fault-tolerant, and easy to learn for users of all abilities.

We pledge that should there be a conflict between content release deadlines and/or production of accessible solutions and content, that accessibility will remain a priority.

This accessibility statement was prepared on 02 March, 2022 and it was reviewed and published on 02 May 2022.

We carry out formal accessibility audits of this website yearly using WCAG 2.1 AA standards guide for long term audit and improvement plans.

This website was last tested on 10 May 2022 by Tech Business Solutions UK LTD (TBS).